DAVID J. MORSE
Phone: H: (719) 313-9272 / C: (970) 980-4025 | Email: davidjonathanmorse@gmail.com
Address: 754 Witchhazel Court Colorado Springs, CO 80921
SUMMARY OF QUALIFICATIONS
Detail-oriented, dedicated, and highly motivated IT Professional with 19+ years of experience in both private
and government sectors. Solid analytical, communication, interpersonal, organizational, problem solving, critical
thinking, and troubleshooting skills. Currently seeking a full time position in IT/Information Security which will
effectively utilize all acquired skills, abilities, and areas of expertise as follows:
® Network & System
Administration
® Project Management
® Testing/Troubleshooting
PROFESSIONAL PROFILE
United States Air Force
Radio Frequency Transmissions / Satellite Communications
® Trained by the United States Air Force as a Radio Frequency Transmissions Technician. Part of the Cyber
Systems Support group of Air Force Specialty Careers; this field specializes in the design, use and
maintenance of several different forms of communications equipment. Ground Radio, Computer
Networking, Satellite Systems, and Telephony systems to name a few.
® Performs/supervises wireless, radio, network and satellite systems maintenance activities. Oversees work in
progress and reviews completed repairs for sound maintenance practices. Establishes requirements for
maintenance equipment, tools, and spare parts. Requisitions, accounts for, and turns in supplies and material.
Interprets inspections findings and determines adequacy of corrective action. Reviews and ensures
compliance with maintenance management publications and procedures. Identifies maintenance problem
areas and recommends corrective action. Recommends methods to improve equipment performance and
maintenance procedures. Evaluates justification and practicability of proposed modifications. Develops and
enforces safety standards for all maintenance activities.
® Inspects wireless, radio, and satellite communications activities. Determines equipment operational status.
Serves on teams to evaluate transmissions systems activities. Interprets inspection findings submitted by
other inspecting activities and initiates corrective action. Determines adequacy of corrective action. Checks
installed and repaired components for compliance with technical publications.
® Resolves installation, repair, overhaul and modification problems associated with communications
equipment. Employs orbiting communication satellite, line of sight, and tropospheric scatter techniques.
Conducts tests to restore and maintain systems. Uses anti-jam equipment and techniques to neutralize effects
of communication jamming. Uses layout drawings, schematics, and pictorial diagrams to solve maintenance
problems. Analyzes construction and operating characteristics of equipment to determine the source of
malfunction. Performs intricate alignment and calibration procedures to ensure maximum operating
efficiency. Determines repair procedures necessary to correct defective equipment.
® Installs ground radio, satellite, and telemetry communications equipment. Consults layout drawings to ensure
equipment is properly positioned. Checks equipment for serviceability prior to installation. Assembles,
connects, secures, and interconnects components such as transmitters, power supplies, and antenna
assemblies. Tests installed equipment for proper assembly of components and compliance with technical
orders. Places in operation and tunes, adjusts, and aligns components to obtain maximum operating
efficiency. Identifies and locates Radio Frequency interference sources.
® Works with a variety of communication equipment. Such as: Global Broadcast System, Global Positioning
System, BGAN (Hayes Satellite Communication System). Harris and Motorola Radios, FCC-100
Multiplexers, Laptop and desktop computer systems.
® Network & System Security
® Web-Based Applications
® Database Design/Administration
® Web Design/Development
® Hardware/Software Support
& Maintenance
® Domain Registration
® Regulatory Compliance
June 2012 - Present
DAVID J. MORSE
Progressive Insurance
PAGE 2
July 2011 – Feb 2012
Agent /Enterprise Support Technician
® Served as part of the Progressive Support Escalation Team, responsible for providing network, telephony,
and desktop support for all internal users as well as external employees in progressive agencies.
® Maintained a Remedy support database and tracked issues and resolutions for common and unique issues to
offer better resolutions in a timely manner.
Advanced Insight Behavioral Health
Systems Administrator
May 2002 – Mar 2012
® Designed, deployed, and maintained a full computer network for a 2200+ patient mental health facility with
a 750,000- 850,000 annual budget, including Macintosh Desktops, Macintosh Laptops, Windows XP
desktops and Windows Server 2003 / 2008 servers. Cisco, Juniper and Netgear Network devices.
® Maintained purchasing and IT staffing budget for all hardware and software ranging from 150,000 to
250,000 per year.
® Provided specialty support for testing software and clinical charting and billing software 24-7 on location,
telephonic support as well as remote log-in support.
® Managed and trained IT staff members as well as clinical staff regarding electronic systems
® Designed and implemented process for progression from paper charts to an electronic health record and
electronic archival data storage and access.
® Orchestrated two facility moves including business plan for hardware, software, staff relocation and recordaccess
before, during and after.
® Designed policies and procedures for all HIPAA electronic data retrieval, storage and transmission as well as
disaster and relief protocols related to electronics and secured data.
® Established a network with HIPAA privacy and security specifications to maintain patient confidentiality and
secure transmission of data throughout the clinic network
® Provided remote and fly-in support for last 1.5 years of operation.
® Completed data migration and compilation project upon the close of the practice to ensure all client records
were housed in one location with ease of access as well as backed-up for security.
ADDITIONAL CONTRACTS THAT COINCIDED WITH ADVANCED INSIGHT
AUG 2003-MAR 2012
My Free Life
Systems Administrator | Graphic Artist
® Maintained IT administration, server maintenance and installation, software installation, equipment upgrades,
and Linux, Macintosh and Windows Active Directory 2003, 2008 integrated networks.
® Performed domain name registration and database maintenance, graphic artwork design, web design,
customer service and support, video editing and DVD authoring, photo editing, and web SEO.
® Developed websites using Adobe Flash, Dreamweaver, Illustrator, Photoshop, Flex and Air and handled
print projects with Adobe InDesign.
Atlas Software Technologies, Inc.
Software Engineer
® Tasked with the setup/deployment of Windows Servers, scanner guns, Microsoft SQL database support,
Citrix virtual system support, server support, and remote support of site deployments.
® Performed 90% travel throughout the United States, assisting logistics technology for over 10,000 client
locations.
DAVID J. MORSE
PAGE 3
Assa Abloy Hospitality
Senior Technician
® Initiated and administered full wireless network installation at many Las Vegas hotel and casino properties,
facilitating security for both staff and clientele.
® Advanced the company knowledge base of network installation by actively working with research and design
groups in both the United States and Scandinavia creating a wireless keyless entry product.
® Trained 100+ clients in the use, features, and maintenance of their integrated security systems and assisted in
the recruitment and training of technical staff for the Las Vegas area.
WYNN Las Vegas
Computer Network Specialist
® Maintained Windows XP, Vista, and Macintosh systems and network devices for the Wynn Hotel and
Casino with a staff of over 9,000 employees, supervisors, and administrators.
® Developed and implemented systems, security, and network setups for special events, including point of sale
kiosks, training/sports events, large group check-in events for conventions, high profile events, and more.
® Maintained electronic systems for the construction, retail, marketing, accounting, human resources, gaming,
security, research and design divisions.
National Security Technologies
IT Specialist
® Supported a government installation encompassing 1,375 square miles, one of the largest-restricted access
sites in the United States, as part of a two-man team.
® Reduced the technical support team help desk tickets from hundreds to tens that could be easily managed by
a single support agent. HP Openview ticket system.
State of Nevada
Computer Network Technician II, Department of Public Safety
® Administered Windows 2000, XP and Server 2000/2003 Active Directory and supported over 500 users on
wide area network encompassing 81 different locations in the southern Nevada region.
® Managed purchasing, new system installation, desktop support, network support, server support, upgrades
and software maintenance for all of southern Nevada.
® Fully trained a team of IT specialists on the state network and support structure.
Computer Network Technician I, Department of Employment
® Administered Windows 2000, XP, and Windows Server 2000/2003, including desktop and Cisco network
support for over 30 different locations throughout southern Nevada.
® Supported an Avaya Telephone call system for the call center including hardware and software support.
DAVID J. MORSE
PAGE 3
ADDITIONAL EXPERIENCE
College of Southern Nevada
Aug 2001 – May 2002
Computer Network Technician I
® Updated and maintained hardware and software on all computer systems, as well as troubleshot technical
issues immediately, including all audio visual and telecommunication equipment. Dell, Cisco Networking
® Supervised and directed 15 Computer Lab Instructors/Lab Assistants, assisted new student enrollment, and
maintained the students who were currently enrolled. Macintosh and Windows systems.
Willow Web
Oct 2000 – June 2001
Systems Administrator
® Supported the 1,500+ user base for a small town internet service provider and provided telephone and onsite
technical support for all customers of Willow Web. Supporting Windows, Macintosh, Windows.
® Maintained systems and in-house network for connection to the Internet and initiated web site maintenance
and marketing for local businesses. Adobe Products, Macromedia products.
WestWayne, Inc.
Aug 1999 – Sept 2000
Systems Administrator
® Red Hat Linux, Windows NT, Mac OSX, HP, 3Com Networking for company with $4M+ in annual
revenue
New Piper Aircraft, Inc.
Templeton Unified School District
Assistant Administrator of Technology
® Mac and Windows support for 2400 student school district grades K-12
Creative Labs, Inc.
Advanced Technical Support Group Lead
® Windows, Mac, OS2, Quality Control
EDUCATIONAL HISTORY
United States Air Force | RF Transmissions\Satellite Communications (Feb. 2013 – Nov. 2013 Est.)
Baker College Online | Computer Science & Programming Courses (Jun. 2009 - Jan. 2010)
College of Southern Nevada | A.S. in Computer Science & Internetworking (Sept. 2001 - May 2005)
United States Army | Infantry Training (Apr. 1989 - Apr. 1997)
MILITARY HISTORY
United States Army| 11B10 Infantry, 95th Division Training Unit (Apr. 1989- Apr. 1997)
United States Air Force| 3D113 RF Transmission Systems, 137th Space Warning SQ (June 2012 – Present)
SECURITY CLEARANCE
Top –Secret (SCI Eligible) | Background Investigation Completed via Air Force (Feb 2013 – Present)
Jan 1995 – Jan 1998
Oct 1998 – Aug 1999
Systems Technician
® Red Hat Linux, Windows NT, HP Networking of property of over 1M square feet under roof
Jan 1998 – Sept 1998